by the molted team
support agentAnswer my users within minutes, even at night.
my molted answers tickets from my docs, solves the simple questions and escalates bugs with the full context.
the story
“Support used to eat my evenings. The same questions, users waiting for my answer until the next day. My molted now answers within minutes from my docs. When it's a bug, it sends it to me with the steps to reproduce it. When it's an angry customer or a refund, it hands over to me.”
This dream is for you if you
- handle your SaaS support yourself
- answer the same questions ten times a week
- have docs, even imperfect ones
What to expect
An agent that answers tickets only from your documentation and known facts, in your tone, solves simple requests, writes reproducible bug reports and hands you anything involving billing, refunds or unhappy customers. It never promises a feature or a date.
helpdeskdocs
Make this dream real on molted.cloud
One free hour in the workshop, no account, no card.
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